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 Jabra is a leading worldwide supplier of high-quality corded and wireless headsets and related products. Jabra’s knowledge of the contact centre, office, and mobility markets allow production of appealing headset solutions for contact centre clients and all types of users to reduce stress and improve productivity.
*** GLOBAL RECALL ON GN9120 BATTERIES*** - 15/10 GN Netcom has received reports of battery failures in certain GN9120 headsets that were distributed to the market between January 2005 and September 2008. Short circuits in the batteries can cause overheating of the headsets and pose a fire hazard. More than 1 million units have been sold and fewer than fifty incidents have been reported. However, product safety is a key priority and as a precautionary measure a replacement programme has been initiated. The batteries at issue were provided by our former battery supplier, ATL (Amperex Technology Limited), Hong Kong. We have changed both the battery supplier and the battery type for the GN9120 Series. In addition, because product safety is a key priority for GN Netcom, we are initiating a voluntary recall to replace the affected batteries in existing GN9120 headsets. This is being done in close cooperation with the U.S. Consumer Product Safety Commission and the Danish Safety Technology Authority.Click here to see all info on the
Jabra GN9120 Battery Replacement Program : http://www.jabra.se/sites/Jabra/UK-UK/campaigns/BR/Pages/index.aspx Download here the pressrelease from GN Netcom Download here the letter you can send to your customers
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