Distance Learning Opportunity Cisco Unified CallConnector (UCC) Installation & Troubleshooting Webinar
OVERVIEW
The Cisco Unified CallConnector (UCC) Installation and Troubleshooting Webinar teaches the student how to install and troubleshoot Cisco Unified CallConnector deployments combined with Cisco Unified Communication Manager Express (CME) version 4.2 and higher. These sessions will cover UCC Personal, UCC Server and UCC Mobility. This training session will also provide an overview of the new ISR – UC bundles, which include licenses for the UCC Personal desk top client.
REGISTRATION
WebEx Online Event with registration at following URL: http://guest.cvent.com/i.aspx?5S,M3,f592f485-bde6-4906-bbe0-1c4b58f86dab TOPICS
- Cisco Unified CallConnector Overview
- Ordering and Bundles
- Unified CallConnector Personal
(Features, Installation/Configuration, Demonstration and Troubleshooting)
- Unified CallConnector Server
(Installation/Configuration, Configuration Demonstration, and toubleshooting)
- Unified CallConnector Mobility
(Features, Setting up SNR Rules, Configuration and Troubleshooting)
- Getting Support AGENDA
Unified CallConnector Personal (One Hour and Thirty Minutes)
Overview of the Unified CallConnector
How to Order Unified CallConnector
Part Numbers and UC Bundles
CallConnector Personal Features
Installing the Unified CallConnector Client
Configuring Client for Personal and Server Modes
Demonstration of UCC Personal Features
Troubleshooting UCC Client Issues Unified CallConnector Server (One Hour and Fifteen Minutes)
Unified CallConnector Features with Server
CME Configuration for UCC Server
Download, Install, and Register the Unified CallConnector Server
Configuring the Lines, Groups, and Users
Demonstration of UCC Server Administration
Troubleshooting UCC Server Issues Unified CallConnector Mobility (One Hour and Fifteen Minutes)
Unified CallConnector Mobility Service Features
Setting up Single Number Reach Rules
CME Configuration for UCC Mobility Service
Configuring Mobility Service on UCC
Troubleshooting UCC Mobility Service Issues Who Should Attend Partner and Internal SEs who are responsible for Planning and Implementing Upgrades/Migrations of Cisco Unified Communications Manager Express, Cisco Unity Express, or the Cisco Smart Business Communication System What You Need A computer, an internet connection, and Microsoft Internet Explorer Duration 4 Hours Class Size Approximately 200 attendees per session DATES & TIMES 07/23/2008 8:00AM - 12:00PM Pacific Time 07/30/2008 8:00AM - 12:00PM Pacific Time 08/06/2008 8:00AM - 12:00PM Pacific Time
08/13/2008 8:00AM - 12:00PM Pacific Time
DATES & TIMES ADDED FOR PARTICIPANTS IN:
Europe - 08/27/2008 7:00AM - 11:00AM Pacific Time
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